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Stellar Casino Terms & Conditions

These Terms and Conditions govern access to and use of Stellar Casino, including its website, games, promotions, payment services and related features. By opening an account or using the platform, you confirm that you have read, understood and agreed to these terms.

Stellar Casino aims to provide a secure and transparent online gaming environment for customers in Australia. These terms apply together with any specific rules displayed for individual games, promotions or services. If a particular rule conflicts with these terms, the more specific rule will apply to that activity.

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Using the Platform Means Acceptance

By registering with Stellar Casino, accessing the website or participating in any game, you accept these Terms and Conditions and agree to comply with them. If you do not agree, you must not create an account or use the services.

You are responsible for reviewing the current version of these terms before using the platform. Continued use after an update has been published indicates acceptance of the revised wording. Game rules, bonus conditions and other notices may form part of your agreement with Stellar Casino.

Who May Play

Stellar Casino is available only to individuals who are at least 18 years old. You must also be legally permitted to use online casino services in the place where you are located. It is your responsibility to establish whether access and participation are lawful for you.

One person may hold only one personal account unless Stellar Casino gives written approval otherwise. Accounts must be operated by the registered customer and may not be shared, sold, transferred or used on behalf of another person.

Opening Your Account

Registration information must be accurate, complete and kept up to date. You may be asked to provide your legal name, date of birth, residential details and other information needed to operate your account. Providing false, misleading or outdated information may result in restrictions or closure.

You must protect your username, password and other account credentials. Any activity carried out through your account may be treated as activity authorised by you unless you promptly notify Stellar Casino of suspected unauthorised access. You should use a strong password and avoid allowing other people to access your device or account.

Identity Checks

Stellar Casino may verify your identity, age, location, payment ownership and source of funds at any stage. Verification can involve requests for identity documents, address evidence, payment details or other reasonable information.

Withdrawals or account functions may be delayed while checks are outstanding. Documents must be genuine, current, readable and provided in the required format. Failure to complete verification, or information that cannot be reasonably confirmed, may lead to account limitations, cancellation of transactions or other action permitted by these terms.

Funding Your Play

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. Stellar Casino may reject, reverse or review a payment where ownership cannot be established, the transaction appears unusual or the payment provider does not authorise it.

You should deposit only amounts you can afford to lose. Account balances are intended for gaming activity and must not be used for unlawful purposes. Payment processing times can vary because of the selected method, verification requirements and third-party processing arrangements. Any fees clearly disclosed before a transaction will be your responsibility.

Receiving Withdrawals

You may request a withdrawal of eligible funds through the methods made available in your account. Stellar Casino may first require completion of applicable identity and payment checks. Where possible, withdrawals will normally be returned through a payment method associated with the original deposit or another method approved by Stellar Casino.

Withdrawals must not be used to move funds between payment instruments or conceal the source of money. Stellar Casino may delay, decline or review a request where a transaction is subject to verification, a promotional condition remains incomplete, or there is a reasonable concern about fraud, misuse or unlawful activity.

Promotional Offers

Bonuses, free games, cashback and other promotional benefits are subject to the individual conditions displayed with the relevant offer. Those conditions may specify eligibility, qualifying deposits, wagering requirements, maximum winnings, expiry dates, game contributions and withdrawal restrictions.

Unless expressly stated otherwise, promotions are limited to one benefit per person, household, device, payment method or other related account group. Stellar Casino may remove a bonus or related winnings where an offer has been claimed or used in breach of its conditions, or where multiple accounts have been created to obtain an advantage.

Promotional terms should be read before activation. Once a bonus is accepted, its conditions may apply until the bonus is completed, expires or is removed in accordance with the offer rules.

Using Stellar Casino Properly

You agree to use the website and services honestly, lawfully and in accordance with these terms. Games must be played for personal entertainment and not as part of a commercial arrangement with another party.

When using Stellar Casino, you must:

  • provide truthful information and update it when necessary;
  • keep your account credentials confidential;
  • use payment methods that you are authorised to use;
  • follow the rules shown for each game and promotion; and
  • cooperate reasonably with security, age and identity checks.

You must not interfere with the normal operation of the platform or attempt to gain an unfair advantage over Stellar Casino or other customers.

Activities That Are Not Allowed

The following conduct is prohibited:

  • using an account while under 18 or allowing another person to use your account;
  • opening or operating duplicate accounts without approval;
  • using stolen, fraudulent or unauthorised payment information;
  • engaging in money laundering, fraud, collusion or other unlawful conduct;
  • using software, bots, scripts, automated tools or technical exploits;
  • manipulating games, promotions, results or platform functions;
  • interfering with the website, its security or its availability; and
  • using the services to harass, threaten, impersonate or harm another person.

Stellar Casino may investigate suspected breaches and take proportionate action, including voiding affected transactions or restricting access. Where required, relevant information may be disclosed to appropriate authorities or service providers.

Ownership of Website Content

The Stellar Casino name, branding, software, text, graphics, interfaces and other platform content are owned by or licensed to Stellar Casino and are protected by applicable intellectual property rights. Your use of the website gives you a limited, personal and non-transferable permission to access the services.

You must not copy, reproduce, modify, distribute, publish, reverse engineer, sell or commercially exploit platform content without prior written permission. Any rights not expressly granted to you remain reserved by Stellar Casino or the relevant rights holder.

Limits on Responsibility

Stellar Casino will take reasonable steps to maintain a reliable service, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, technical faults, internet interruptions, payment provider issues or events outside reasonable control.

To the extent permitted by law, Stellar Casino is not responsible for losses caused by your failure to protect account credentials, inaccurate information, unauthorised access resulting from your actions, unsuitable use of the service or reliance on information that was not intended as professional advice.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Where the platform contains links or services operated by third parties, their own terms and policies may also apply.

When Access May Be Restricted

Stellar Casino may suspend, limit or close an account where it reasonably considers this necessary to protect customers, the platform or the integrity of its services. Reasons may include suspected fraud, breach of these terms, failed verification, duplicate accounts, payment concerns, underage access or legal and security requirements.

During a review, deposits, withdrawals, bonuses or game access may be temporarily unavailable. Stellar Casino may retain relevant records and investigate activity before deciding what action is appropriate. Where an account is closed, eligible funds may be handled after applicable checks, subject to any lawful deduction, disputed transaction or prohibited conduct.

How Information Is Handled

Stellar Casino collects and uses personal information to create and manage accounts, process payments, verify customers, provide gaming services, prevent fraud and meet operational obligations. Information may be shared with payment processors, technology providers, verification services and other contractors where necessary for these purposes.

Personal information will be handled in accordance with the applicable privacy notice and relevant privacy requirements. You should ensure that information submitted to Stellar Casino is accurate and notify the platform of material changes. Records may be retained for as long as reasonably necessary for legitimate business, security, dispute resolution or compliance purposes.

Playing Responsibly

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set personal limits before you play, take regular breaks and never gamble with money needed for essential expenses.

If gambling is becoming difficult to control, consider stopping and seeking independent support. You may also contact Stellar Casino to discuss available account restrictions or other responsible gambling measures. Requests may be subject to identification and processing checks, and restrictions should not be viewed as a guarantee that all gambling-related harm will be prevented.

Changes to These Terms

Stellar Casino may revise these terms to reflect changes to the platform, promotions, security procedures, business practices or applicable requirements. Updated terms will be made available through the website or account environment.

Changes will generally apply from the date stated in the updated version. If you do not accept a material change, you should stop using the services and contact Stellar Casino about any outstanding account matters. Using the platform after the effective date means that you accept the updated terms.

How to Contact Stellar Casino

For questions about these terms, account access, verification, payments, withdrawals or responsible gambling options, contact Stellar Casino at [email protected]. Please include enough information for your enquiry to be understood, but do not send payment passwords or other unnecessary security credentials.

These Terms and Conditions should be read with any applicable game rules, promotional conditions and privacy information displayed by Stellar Casino. If you are unsure about an account decision or a specific condition, seek clarification before continuing to use the relevant service.

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